1. Introduction
Welcome to Desert Echo (“we,” “our,” “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.desertecho.info or make a purchase from our online store.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We collect different types of information to provide and improve your shopping experience:
A. Personal Information
When you interact with our website, we may collect the following personal details:
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Name and contact information (email address, phone number, shipping and billing address).
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Account login credentials (if you create an account).
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Payment details (processed securely through our payment providers; we do not store full credit card information).
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Communication preferences and purchase history.
B. Non-Personal Information
We may also collect data that does not identify you personally, such as:
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Browser type, operating system, and IP address.
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Website usage data, including pages visited, time spent, and referring links.
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Cookies and tracking technologies to improve website functionality and marketing analytics.
3. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders.
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To communicate with you regarding purchases, updates, and customer service.
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To personalize your shopping experience and recommend relevant products.
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To improve our website, products, and customer experience.
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To comply with legal obligations and prevent fraudulent transactions.
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To send marketing communications (only with your consent).
4. Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share data with trusted third parties in the following situations:
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Service providers: Payment processors, shipping companies, analytics platforms, and email services that assist us in operations.
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Legal compliance: When required by law, subpoena, or other legal processes.
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Business transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
All partners and vendors are required to handle your data in compliance with applicable privacy regulations and to maintain its confidentiality.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember your preferences and shopping cart items.
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Analyze website performance and traffic patterns.
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Display relevant advertising on our site and third-party platforms.
You can control or disable cookies through your browser settings, but certain website features may not function properly without them.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure server connections (HTTPS), and limited access to personal data.
However, please note that no online data transmission or storage system can be guaranteed to be 100% secure.
7. Your Privacy Rights (U.S. Residents)
Depending on your state of residence (e.g., California, Colorado, Virginia), you may have the following rights:
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Access: Request details about the personal information we hold about you.
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Deletion: Ask us to delete your personal data, subject to legal exceptions.
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Correction: Request correction of inaccurate or incomplete information.
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Opt-out: Choose not to have your data used for targeted advertising or data sales (we do not sell personal data).
To exercise any of these rights, contact us at [email protected] with the subject line “Privacy Request.”
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.
9. Third-Party Links
Our website may include links to external sites not operated by Desert Echo. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing any personal data.
10. Children’s Privacy
Desert Echo does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child without parental consent, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new “Effective Date.”
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📞 Phone: +1 606-402-0275
📧 Email: [email protected]
🏠 Address: 4769 Bonnie Rd, Dayton, OH 45440, USA